Terms and conditions

Last updated: 6th December 2025

1. Agreement to terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Manicgrin Media Ltd ("we", "our", "us") concerning your access to and use of the ListCoach service ("Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 16 years of age.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Account registration

To access certain features of the Service, you must register for an account. You agree to:

You are responsible for all activities that occur under your account.

4. Subscription plans and pricing

4.1 Free tier

We offer a free tier with limited features as described on our pricing page. We reserve the right to modify or discontinue the free tier at any time.

4.2 Pro subscriptions

Pro subscriptions are available on a monthly (£9/month) or yearly (£90/year) basis. All Pro subscriptions include a 7-day free trial for new subscribers.

4.3 Free trial

New Pro subscribers receive a 7-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, you will automatically be charged for your chosen subscription plan.

4.4 Billing and renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You authorise us to charge your payment method on a recurring basis.

4.5 Price changes

We reserve the right to change our pricing. Price changes will not affect your current subscription period, but will apply upon renewal unless you cancel before the renewal date.

5. Cancellation and refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until that date.

5.2 Refunds

All subscription payments are non-refundable except:

We do not provide refunds for partial months or unused portions of annual subscriptions.

6. Acceptable use

You agree not to use the Service to:

We reserve the right to investigate and take appropriate action against anyone who violates this provision, including suspending or terminating your account.

7. Intellectual property

7.1 Your content

You retain ownership of all content you create, upload, or submit to the Service ("Your Content"). By using the Service, you grant us a limited licence to store, process, and display Your Content solely to provide the Service to you.

7.2 AI-generated content

Content generated by our AI features is provided to you for your use. However, we cannot guarantee that AI-generated content is original or does not infringe third-party rights. You are responsible for reviewing and editing AI-generated content before publication.

7.3 Our intellectual property

The Service, including its design, features, code, and trademarks, is owned by Manicgrin Media Ltd and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

8. Third-party services

The Service integrates with third-party services including:

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions or policies of third-party services.

9. Service availability

We strive to keep the Service available and operational, but we do not guarantee uninterrupted or error-free access. The Service is provided on an "as is" and "as available" basis.

We may:

We will make reasonable efforts to notify users of planned maintenance, but we are not liable for any temporary unavailability of the Service.

10. Data and backups

Whilst we maintain regular backups of user data, you are responsible for maintaining your own copies of important content. We are not liable for any loss or corruption of Your Content.

We recommend regularly exporting or saving copies of your important work outside of the Service.

11. Account termination

11.1 By you

You may close your account at any time through your account settings or by contacting us at privacy@manicgrin.com. Upon account closure, we will delete your personal data in accordance with our Privacy Policy.

11.2 By us

We reserve the right to suspend or terminate your account if:

We will provide reasonable notice before termination unless immediate action is required for security or legal reasons.

12. Limitation of liability

To the fullest extent permitted by law:

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold harmless Manicgrin Media Ltd, its officers, directors, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

14. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Service at least 30 days before the changes take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us first at privacy@manicgrin.com to resolve any disputes informally before pursuing legal action.

16. Miscellaneous

16.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Manicgrin Media Ltd regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Contact us

If you have any questions about these Terms, please contact us:

Manicgrin Media Ltd
Email: privacy@manicgrin.com

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